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Choosing an NDIS support worker

A good match starts with your preferences.

What to consider

Think about the tasks you need help with, your interests and the communication style that works for you. Experience matters, but so does feeling comfortable inviting someone into your day.

A practical checklist

  • Ask about relevant experience and checks
  • Explain language, cultural or worker preferences
  • Discuss how a different worker would be introduced

Put it into practice

Use an initial conversation to describe a typical shift. Ask how feedback is handled and what happens when your usual worker is away. You do not need to agree to a long routine before discussing whether the match feels right.

Discuss your situation

There is no single routine that suits everyone. You can bring these questions to a conversation with PPLSRV and involve a trusted person if you wish. Tell us what matters most before committing to an arrangement.

For service availability, explain your suburb, preferred times and tasks. We can discuss whether our support-worker services are suitable; an enquiry does not commit you to a booking.

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