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How support-worker matching works

The right support should feel personal.

What to consider

Matching means considering the work to be done alongside your preferences. Useful information includes communication needs, routines, interests and any skills required for the agreed tasks.

A practical checklist

  • Describe the experience your support requires
  • Explain what helps you feel comfortable
  • Discuss feedback after initial visits

Put it into practice

Some preferences may depend on the workers and times available. Talk about which needs are essential and which are flexible. If the match does not feel right, explain the concern so alternative arrangements can be discussed.

Discuss your situation

There is no single routine that suits everyone. You can bring these questions to a conversation with PPLSRV and involve a trusted person if you wish. Tell us what matters most before committing to an arrangement.

For service availability, explain your suburb, preferred times and tasks. We can discuss whether our support-worker services are suitable; an enquiry does not commit you to a booking.

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