Questions to ask a provider

What to consider

Comparing providers is easier when you ask the same practical questions. Look beyond whether a service is listed and ask how it would work for your particular routines.

A practical checklist

• Who would provide my support?
• What charges and cancellation terms apply?
• How do I raise a concern or request a change?

Put it into practice

Ask about current capacity in your suburb, the experience needed for your tasks and arrangements if a worker is unavailable. Write down the answers so you can compare options in your own time.

Discuss your situation

There is no single routine that suits everyone. You can bring these questions to a conversation with PPLSRV and involve a trusted person if you wish. Tell us what matters most before committing to an arrangement.

For service availability, explain your suburb, preferred times and tasks. We can discuss whether our support-worker services are suitable; an enquiry does not commit you to a booking.

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