Understanding support-worker travel

What to consider

A support visit can involve different kinds of travel. The worker travelling to you is different from travelling with you during an outing, so it helps to ask exactly what is being quoted.

A practical checklist

• Ask whether travel time is charged
• Check kilometre and other transport costs
• Confirm how travel appears on an invoice

Put it into practice

Ask for the proposed arrangement in writing and check it against your funding and service agreement. Vehicle suitability, parking, tolls and waiting time should be discussed where relevant. This guide does not set rates or determine what your plan will fund.

Discuss your situation

There is no single routine that suits everyone. You can bring these questions to a conversation with PPLSRV and involve a trusted person if you wish. Tell us what matters most before committing to an arrangement.

For service availability, explain your suburb, preferred times and tasks. We can discuss whether our support-worker services are suitable; an enquiry does not commit you to a booking.

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